Latest Updates
Please Use Our New Helpdesk
Posted by George Jaros on Dec 09 2021 08:41

Web 2 Market is launching a new help desk

To better serve the needs of our clients, Web 2 Market
is launching a new help desk!

  • For all new tickets, beginning Dec. 9th, please click here to create a new ticket or access your existing ticket.
  • For tickets opened prior to Dec. 9th, please click here to access your tickets.
  • Need additional help? Email

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We've Moved!
Posted by Rose Pilny on Jan 21 2021 10:55

We've Moved!

Please note our new mailing address:

Web 2 Market, Inc. 
10450 S. 73rd Ave. Palos Hills, IL 60465

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Web 2 Market’s Hosting Environment Takes a Leap Forward
Posted by Brad Kort on Jan 07 2020 16:37

Web 2 Market is pleased to announce our next generation of hosting environment.  By moving to the Midwest’s leading data center, we increase security and availability for your website.  Our new Scale Computing servers provide near 100% uptime, better performance and lower our costs so we can provide better service.  We’ll be in touch soon about when your site will move.

Details are below.  Let us know what you’d like to know more about.


Scale servers brings together virtualization, servers, storage, and backup/disaster recovery into a single solution. All of the components are built together into the solution, including the hypervisor, without the need for any third party components or licensing. Every component has been designed for a highly available, self-healing, highly efficient virtualization infrastructure that is easy to manage locally or remotely


  •          New components added within minutes for rapid growth
  •          Cloud performance a lower cost


  •          No single component failure will compromise the system
  •          Parts replaced without interrupting processes
  •          Software updates performed without interrupting processes
  •          Near 100% uptime


  •          Integrated components greatly shorten the connection time between components
  •          Loads easily shared among components
  •          All SSD drives




  •          Minimum N+1 redundancy
  •          4 diverse, 34.5kV power feeds
  •          33 1,300kW rotary UPS systems
  •          33 2,250kW diesel-powered generators
  •          200,000 gallon fuel reserve
  •          36.4MW critical load
  •          Solid-state static transfer switches (STSs)
  •          Branch Circuit Monitoring System (BCMS)
  •          High power density safely accommodates more gear in less space


  •          N+2 redundancy
  •          300+ 40-ton Computer Room Air Handler (CRAH) units
  •          1,000,000 gallon chilled water reserve
  •          Evaporative chilled water plants CONNECTIVITY
  •          IPv6- and MPLS-enabled 10-GbE private global IP network
  •          Low-latency peering with top traffic destinations
  •          Three diverse fiber paths to facility
  •          Diverse transit if fiber goes down


  •          24/7 security staff
  •          Visitor screening
  •          CCTV video surveillance 24/7
  •          Dual-factor authentication via biometric and proximity scanners
  •          Mantrap FIRE SUPPRESSION
  •          Smoke detectors under raised floor, on ceiling
  •          Laser-based Very Early Smoke Detection Apparatus (VESDA) system

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In the last few weeks, we have seen a growing trend across all Magento and AbleCommerce sites. Hackers are focusing attacks on admin pages. Even when the sites have a unique admin URL, malicious attackers are eventually figuring these out. Once they know the admin URL they are then attempting to break through by using a brute force method to guess the passwords. Thankfully there have been no breaches at W2M recently, but sites at other hosts have not been so lucky.

These days, a username and password are not enough to protect your data. We strongly urge you to consider implementing a 2-factor authentication method for the admin section of your site. You may already be familiar with 2-factor authentication as all online banking and social media outlets have been doing this for years. After you enter your username and password, you must authenticate yourself with a code sent by text or email.

If you're using AbleCommerce, our plugin can be found here:

Here are 2 Magento extensions that we can install on your site for you.

Magento 2

Magento 1

If you wish to have one these plugins/extensions installed, please contact either Dan Voss or Brad Kort to make the arrangements.

Security is important to us and we take these threats seriously. Please be aware that choosing to do nothing can result in your site being compromised and the theft of customer data.

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4 Direct Post MD5 Support Ends March 14, 2019
Posted by Brad Kort on Mar 04 2019 10:36

As of March 14, 2019, will no longer support the MD5 hash.  That means that ALL current Magento integrations will cease to work on March 14.  AbleCommerce will NOT be effected.  So AbleCommerce merchants can safely ignore notices that is sending.

On Friday, March 1, Magento released new extensions for all versions of Magento.  This week, we are organizing the process to upgrade our clients.  We'll be sending each client a message to co-ordinate that upgrade with you.  We expect to do the replacement work off hours to minimize any impact to your sales.  For W2M hosted clients, this will be done at no charge.  For non-hosted clients, we expect the work to take about an hour.

Please share this with anyone in your organization who may need to know.  For more details from Magento, visit:

If you have questions, please open a ticket on our help desk.  We'll be glad to assist.

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