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Knowledgebase : AbleCommerce > AbleCommerce Admin Support
I have mentioned to Able that I had taken off the recent orders sections on some admin pages because it took so long for the page to come up when an admin logs in. Here is a change they suggested: FYI I have updated the recent orders control query t...
See the attached pdf for definitions of AC User Groups.
ADD CATEGORY Create categories with simple or advanced features. ADDING A NEW CATEGORY * From the Browse Catalog page [1], or from the top-menu, go to CATALOG > BROWSE. * Find the _New Category_ section in the upper-right corner of the pa...
Yes, it's pretty easy to add live chat software to your site. Generally it takes an hour or two of coding. There are many live chat services. Providesupport.com for example.
Usually, customers create a gift certificate automatically by purchasing one as a (digital goods) product on the site. You can also create gift certificates in AC. AC creates a unique, complex gift certificate ID. That ID can be used as a payment metho...
There are no hidden redirects in AbleCommerce. I see in your site you don't have any configured. So no pages should redirect in AbleCommerce.
Q: We just got an order in through the online store where the customer asked for shipping to a PO box through FedEx. Is there any way to block PO Box addresses from being offered a FedEx or UPS shipping option? A: There is no way using stand...
The review reminder emails are a little difficult to troubleshoot, so here is the logic Able uses to send the emails. Makes sure site has reviews enabled Checks the last run date in the store settings Checks the review reminder days in the store set...
Question - How do I find dowloads attached to an order/product in AC 7.0.7? So to answer your question you have two ways to check on digital goods in your AC 7 site. The first is on any given order, on the left nav their is a tab for digital downloa...
CATEGORIES The Catalog menu within AbleCommerce is the main area to organize your categories, products, and content pages. You can use the top-level categories as Departments in your store. Your products can be associated to any number of categories. ...
There is a post on the Able forum about this and it has some quotes from Paypal saying IPN is a problem. IPN is what the normal Paypal button uses, not Paypal Express or Payflow Pro http://forums.ablecommerce.com/viewtopic.php?f=65&t=18754 One quote: ...
I'm posting the info from the Able forum where a merchant with a Gold site was having issues with Payal. Topic is here: http://forums.ablecommerce.com/viewtopic.php?f=65&t=18085 [1] Excerpts are: ... As for the auto-process via Paypal issue...
There is a bug in StoneEdge if the orders you are importing have kits. See forum post here for a patch. http://forums.ablecommerce.com/viewtopic.php?f=65&t=18203
If a product has Template field, it can not be added to card without making a choice. However, if the product is added to the wishlist first, the template fields won't save, so if the product is added to cart from the wishlist, it will not contain t...
This isn't an Able bug but you might be getting the error in the future in some sites. Someone asked about it on the forum and Able gave this info: http://www.pagedowntech.com/faq/faq.aspx?faqid=190 [1] Links: ------ [1] http://www.pagedowntec...